Frequently asked questions about WheeKeep storage

Prices are monthly and the same in Jeddah and Riyadh. Small unit 599 SAR, Medium 899 SAR, Large 1,289 SAR, air-conditioned unit 1,999 SAR, cold unit 5,999 SAR and freezer unit 6,999 SAR, plus 15% VAT. Your first delivery and first collection are free: we bring the empty unit to your door, and we pick it up when you have loaded it, at no charge.

Yes. Stay longer than one month and you get a discount, with offers for 3 months, 6 months and 12 months. Payment stays monthly either way; there is no commitment to pay in advance. Storing more than one unit brings a further discount, and business customers get commercial rates through a dedicated account manager. Message us on WhatsApp and we will work out the best price for your case.

One month is fine. Rental is month to month with no long-term commitment: your plan simply renews each month for as long as you need the space, and when you are done you let us know seven days ahead and we schedule the return.

The listed prices are before VAT. Saudi VAT of 15% is added on your invoice, so a Small unit comes to 689 SAR, a Medium to 1,034 SAR and a Large to 1,482 SAR a month, all in.

Mada, Visa, Mastercard, American Express, Apple Pay and bank transfer. Business accounts can also be invoiced with payment terms.

Jeddah and Riyadh. We deliver, collect and store across both cities, and we are growing. If you are somewhere else, message us on WhatsApp and we will let you know as soon as we open near you.

You choose the delivery date and time window when you book. Deliveries start at 9:00 AM, Saturday to Thursday, and slots within the same week are normal. Need it tomorrow? Message us on WhatsApp and we will do our best to fit you in.

On any flat spot, paved or not, such as your driveway, yard or a parking space. A unit takes up one standard parking space, and the truck needs a little extra room to set it down and pick it up. You load it at your own pace, lock it with your padlock, and we collect it when you are ready.

Yes. With on-site storage the weatherproof unit stays at your home, site or event for as long as you need it, and we collect it when you are done. It is a favourite for renovations, construction sites and events.

Three insulated sizes. Small, 2.4 × 1.5 × 2.35 m: about 60–80 packed boxes or one room’s contents. Medium, 3.6 × 1.5 × 2.35 m: 150–200 boxes or a one to two bedroom apartment. Large, 3.6 × 2.4 × 2.5 m: 300 or more boxes or a full three-bedroom home. Each unit comfortably carries up to 1,500 kg. Air-conditioned, cold and freezer units come in the Large footprint.

A one-bedroom apartment usually fits a Medium unit; a two-bedroom apartment is a Medium or a Large depending on furniture; a three-bedroom home or villa is one Large, sometimes two. Send photos of your things on WhatsApp and we will tell you within minutes, or use the space calculator on our site.

Every unit is insulated and ventilated, so the inside stays at 29°C or below even in summer. For heat-sensitive items such as artwork, leather, electronics or documents, the air-conditioned unit holds 18–28°C year round with sensors that alert us if the temperature drifts. Cold units hold 0–20°C and freezer units stay below zero, both with 24/7 temperature monitoring. All of them are available in Jeddah and Riyadh.

Yes, that is what most of our customers store: furniture, mattresses, appliances, boxes and whole households. Disassemble large pieces where you can, wrap them, and load heavy items at the bottom. Each unit takes up to 1,500 kg, and because the unit is sealed and stored exactly as you loaded it, your things stay untouched until they come back to you.

To keep your things and everyone else’s safe, a few items stay out: food and drinks, plants and living things, liquids and anything wet, flammables and gas cylinders, batteries, fertilisers, cleaning chemicals, ammunition, controlled medicines and chemicals, and anything not allowed under Saudi law. Everything you load should be dry. If you are unsure about an item, ask us on WhatsApp and we will tell you straight away.

Only you. A padlock comes with every unit, you lock it yourself before we collect it, and your unit stays locked until you open it again.

In a WheeKeep facility in your city, monitored by CCTV around the clock, with on-site security guards and a fire detection system. Our Jeddah head office is at 5066 Abdulrahman Al Dakhil Street, Jeddah 23615, and our Riyadh facility is at 7873 Khalaf bin Saeed Street, Tuwaiq District, Riyadh. The units themselves are weatherproof and sealed against dust, humidity and insects.

Yes, whenever you like. Book a time with the team and visit your unit at our facility, or ask us to bring the unit back to your door and collect it again when you are done. Either way you hold the only key, so you open it yourself.

Yes. Your belongings are insured while they are with us. If anything is damaged because of us, we assess it with a damage report and compensate you. For extra peace of mind on high-value items, ask the team about additional cover when you book.

Tell us as soon as you notice it, ideally within 15 days of the unit coming back to you, by WhatsApp, email to info@wheekeep.com or a call to 920022475. We prepare a damage report together, and if the damage happened while the unit was in our care, we compensate you. Good packing helps too: dry items, heavy pieces at the bottom, fragile ones wrapped.

Your choice. Many customers pack and load at their own pace, and many ask us to do it for them. We provide professional packing and loading crews, furniture disassembly and reassembly, and packing supplies delivered with your unit. Pick what you need in the booking flow or tell customer service.

Up to you, though we recommend it. Boxed and wrapped items travel better and are easier to find later. Label each box, keep heavy boxes at the bottom, and leave a little air gap. If you would rather we handle it, our packing team can.

Yes. With moving storage you load the unit once at your old address, we transport it, and we deliver it to the new address on the day you choose. If the new place is not ready yet, we keep the sealed unit safe at our facility in between. Moves between Jeddah and Riyadh are available on request.

Yes. Retailers and e-commerce sellers store inventory and seasonal stock, offices store documents, furniture and equipment, contractors keep units on site, and event companies store between events. Business accounts get a dedicated account manager, priority delivery, commercial rates, invoicing with payment terms, and flexible month-to-month terms with no setup fees.

Yes. Many online stores keep overflow stock in a unit and call it back when they need it: we bring the unit to you, or you visit it at our facility. If you need to dip into your stock often, keep the unit on site at your premises instead.

Yes. Cold units hold 0–20°C and freezer units stay below zero, with a temperature logger, 24/7 alerts and a food-grade interior. They are used for F&B inventory, catering supplies, cosmetics and temperature-sensitive goods. Tell us what you plan to store and we will confirm the right unit and any requirements before delivery.

WheeKeep is a Saudi portable self-storage and moving company operating in Jeddah and Riyadh since 2022. Instead of you driving to a warehouse, we deliver a lockable storage unit to your door, you load it at your own pace and lock it, we collect it and store it sealed in our monitored facility, and we bring it back whenever you ask. Three steps: we deliver, you pack, we keep.

You never transport anything. A traditional facility gives you an empty room you drive to and fill yourself, usually with a rented truck. WheeKeep brings the unit to you, you load it once, and the sealed unit is what gets stored. You keep the only key, you pay monthly, and when you want something we bring the unit back to you or you visit it at our facility.

Three ways: book online at wheekeep.com/book-now (choose city, unit, date and address, then sign and pay), message us on WhatsApp at 920022475, or use the WheeKeep app on iOS and Android. Customer service is with you 9 AM to 9 PM, Saturday to Thursday.

Message or call us and pick a return date, giving us seven days’ notice. We deliver the unit to your address, you unload it at your pace, and we collect the empty unit. Billing stops at the end of the notice period.

Yes. WheeKeep is the brand of Advanced Temporary Storage Solutions Company, a Saudi closed joint-stock company, commercial registration 4030570674, headquartered at 5066 Abdulrahman Al Dakhil Street, Jeddah 23615. Founded in 2022, it serves households and businesses in Jeddah and Riyadh and is rated 4.9 on Google from more than 90 reviews.